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MAAWG Published Documents

These best practices and white papers represent the cooperative efforts of MAAWG members to provide the industry with recommendations and background information to improve messaging security and protect users. MAAWG best practices are updated as needed and new documents are added as they become available.

Outlining practices used during trial evaluations of messaging anti-abuse products or services, this document provides recommendations on processes and techniques to accurately determine a particular solution’s effectiveness.
This document clarifies how providers and consumers use Complaint Feedback Loops and describes common industry best practices
This paper briefly discusses how an DNS attack works, the impact of this threat, proposes a solution and discusses the advantages and disadvantages from a technical, business and regulatory standpoint
Summarizing the highlights of the consumer survey covering North America and Western Europe with the main graphs.
Full report of survey covering North America and Europe with detailed data and charts
Recommendations to help ISPs and network operators detect, notify and remove bots from customers’ computers. Also includes resources consumers may find helpful in detecting and removing malware - July 2009, Version 1.0
Note: The survey takes several minutes to download. To send a request for an email copy of the survey, please click on the "contact us" link below.
In its fifth year of the vital and challenging work of combating online abuse and spam, MAAWG continued its steady development and grew by 27 percent.
A discussion on improving non-deliverability status notices to better identify abuse issues